Effective Date: October 23, 2025 | Website: www.luxevano.com | Email: support@luxevano.com
1. Overview
Thank you for choosing LUXEVANO. We are committed to delivering your order in a safe and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and handled.
2. Order Processing
- Orders are typically processed within 3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be handled on the next business day.
- In case of stock or verification issues, we will notify you via email.
3. Shipping Methods
We offer multiple shipping options depending on your location and order details. Available methods may include standard shipping and express shipping.
The shipping options available for your order will be displayed at checkout.
4. Shipping Destinations
We currently ship to most countries worldwide. If you are unsure whether we deliver to your region, please contact us before placing an order.
5. Shipping Costs
Shipping fees are calculated at checkout based on destination, order weight, and selected shipping method. From time to time, we may offer free shipping promotions on selected orders.
6. International Shipping & Customs
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are determined by the destination country and are the responsibility of the customer.
- Customs procedures may affect delivery timelines and are outside our control.
7. Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. Tracking updates may take some time to become active depending on the carrier.
8. Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
9. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at support@luxevano.com. We will assist you in working with the carrier and provide an appropriate solution.
10. Delivery Issues & Delays
Delays may occur due to customs inspections, weather conditions, or carrier-related issues. These situations are beyond our control, and we appreciate your understanding.
11. Split Shipments
In some cases, items in your order may be shipped separately to improve handling efficiency. If this occurs, you will receive multiple tracking numbers.
12. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: support@luxevano.com
Website: www.luxevano.com